Training Courses

The intel you need to make confident business decisions.

Courses and Descriptions

Equifax Credit Report Training: The basics of Equifax credit reports

(90-minute session / 3 segments)

Please join us for an upcoming 90-minute training session designed to give participants a robust understanding of an Equifax Credit Report and how to quickly read and understand its contents.  This training is beneficial for employees of all experience levels, from new employees to seasoned lenders who may just want a refresher.

Topics we will cover:

  • A brief overview of the credit reporting industry
  • Primary governing regulations and standards
  • What’s included in an Equifax credit report
  • Search logic and data integrity
  • How to read and interpret an Equifax credit report
  • Q&A


Concepts of Credit and Scores

(60-minute session / 2 segments)

Please join us for an upcoming 60-minute training session as we provide insight into the many facets of credit scores. This training educates end-users on how changes in credit can impact a score and how to counsel with consumers. Learn the characteristics of the most commonly used score models.

Topics we will cover:

  • Basic credit information – What’s in, and what’s out?
  • Credit scores – History and how are they calculated?
  • Consumer actions – Score changes
  • Credit Score Models – How they differ and how to determine what you need
  • Q & A


Identity Theft: What consumers and lenders need to know

(60-minute session / 2 segments)

Please join us for an upcoming 60-minute session as we delve into the multiple layers of identity fraud. What are the best practices to implement when opening accounts or extending loans to mitigate ID fraud risk? How can consumers be proactive to prevent becoming a victim of identity theft? This training will benefit all employees who work directly with consumers, view credit reports, manage risk, and those who need additional compliance training concerning the Red Flags Rule.

Topics we will cover:

  • Identity fraud – What is it, and how does it occur?
  • Types of ID theft
  • How lenders can mitigate risk
  • Protection for consumers
  • Synthetic ID Fraud – The newest threat
  • Q & A


Credit: Build it or rebuild it

(60-minute session / 2 segments)

This 60-minute session provides consumers (your customers) with valuable insight into the basic information found in a credit report, how credit scores are calculated, how a consumer’s actions can impact a score positively or negatively, the importance of consumer awareness, and how to obtain copies of credit reports, disputing inaccurate information, and what to do if a consumer is a victim of fraud.

Topics we will cover:

  • Know what ”is” and “is not” in your credit report
  • How are credit scores calculated?
  • What actions affect the credit score?
  • Why are there different risk scores?
  • Disputing inaccurate information.
  • How to place a credit freeze.
  • Q & A